As a co-creation consultancy, we use strategic design for product, service, system and process innovation. We explore and shape the opportunities of a social, sustainable, and inclusive future that supports people and organizations in reaching their full potential.
We support you in skill building with keynotes and workshops, in the implementation of long-term innovation projects with design research and design ethnography, and in day-to-day business with realization, evaluation, and sparring.
How is it possible to rethink and redesign the interface between the modern welfare state and its citizens? What new forms of social support do we need in the context of digitization and climate change?
Studio Dankl supports cities, municipalities and health institutions in both the longer-term orientation and the implementation of concrete transformation projects:
We rely on the involvement of all relevant stakeholders to evaluate existing processes and services and determine the most important steps for change.
We use co-creation to develop possible future scenarios for a good life into old age. Based on this, we find solutions that are logical and easy to use for both administrations and citizens: improved service processes can, for example, reduce the number of contacts or the potential for conflict in consulting.
In addition to the concrete output of improved services, co-creation enables an increase in the expertise of your employees as well as direct contact with the target group. Get an insight into how we work in the Methods section.
Which products and services are actually relevant to people in a rapidly changing world? How do you evaluate your processes in this context? How do you ensure that your products and key processes increase customer engagement?
Design ethnography and co-creation offer you the opportunity to find the starting point for innovation in the concrete experiences of your customers and employees, in values and relationships and is a fundamentally different way of thinking about strategy and innovation.
We support you in thinking about products and processes in a participatory and sustainable way:
With relevant stakeholders, we evaluate existing products and services and identify the most important, possible steps for change.
In a customised co-creation process, we design products and services. A challenge such as reducing food waste can be the starting point for a new business model (see I Love Brot) or an interactive calendar can make life with dementia easier (see Memento).
Co-Creation supports tailor-made solutions for quality cooperation that also position you as an attractive employer. How we work? Methods and cases provide insight.
Our services: We support you in building up competence as well as in the implementation of longer-term innovation projects. Start into the future with one of our proven and inspiring modules.
by STUDIO DANKL
Be inspired to think transformation in a participatory way.
by STUDIO DANKL
Learn to apply co-creation and start with a sound roadmap.
by STUDIO DANKL
Start into the future with a Co-Creation process tailor-made for you.
by STUDIO DANKL
If you have lunch with artist Timotheus Tomicek and designer Kathrina Dankl, you will be served new perspectives.
and what organisations get out of it
Co-creation wants to actively shape the future and aims at tangible results.
The Impact:
actionable solutions for new or improved products, processes, systems, or policies.
Co-creation tries to rethink and design contact points of organisations and clients from scratch.
The Impact
a future-oriented positioning and a strategic focus on the target group.
Co-creation integrates different perspectives and experiences of all relevant stakeholders into a design process.
The Impact
Co-creation is inclusive and participatory. Solutions are enriched through experience, as well as professional and technical competence.
Co-creation is an experimental process. Feedback loops, knowledge acquisition, iteration, trial and error are leitmotifs.
The Impact
hands-on teamwork through visualization and prototyping.
Learning and coordination processes with stakeholders are an integral part of the development process.
The Impact
Products are not only evaluated when they enter the market. Development, evaluation and testing go hand in hand right from the start.
Workshop to build on an existing project idea. The aim of the workshop is a joint design brief with concrete answers to the following questions: Why are we doing the project? What will be different after the project? Who should be involved?
Design ethnography with a focus on observation and interviews. Insight into the everyday context of people, complemented by research in the fields of design, science, art, and technology with the purpose of integrating inspiration and knowledge from other fields.
Transfer of the selected opportunities into initial concept directions and preparation for co-creation workshops. Focus on conceptual thinking, change of perspective, and concretization of the concepts by the stakeholders. Co-creation with various design tools.
For the design phase, additional experts from the creative network can be added (e.g. communication or hardware designers). Second co-creation workshop to refine prototypes.
In this phase, the focus is on iterative testing and detail design to enable final adjustments.
Planning and implementation of the product launch. Workshop: What effect does the project have on the company? What was the outcome and what were the stakeholder learnings?
Quarterly sparring to provide input and discuss current challenges: What adjustments are necessary? Which follow-up project makes sense?
We involve employees and customers as well as our network of experts in the field in passing on design skills as well as conceptual thinking, a change of perspective, and concretization in the form of prototyping. Here are some of the methods that shape our design process:
Design ethnography describes what actually moves people. We put the observation of everyday culture at the forefront of a design process in order to understand people, life contexts, and the requirements for new solutions.
On the basis of design research such as ethnography, we formulate insights: To prepare strategic decisions, we visualize various scenarios such as storyboards or use case studies and thus locate context, relationships, and players.
We design project-specific probes and toolkits to gain insight into the lives of the target group and collectively explore implicit and latent knowledge. Probing – for example in the course of an interview – generates data that goes beyond verbal information and is an ideal basis for co-creation workshops.
Since innovation is inherently multidisciplinary, we focus on participation. Workshops involve your interest groups as design partners in the task and give them tools to develop some initial ideas, scenarios, and prototypes.
In service safaris, we go through service offerings with users on site using story boards and ask for a detailed evaluation of the offer. Through this feedback, we gain information about user friendliness and subsequently integrate ideas and wishes.
Customers or employees cast their votes via analogue live statistics. Thus, the statistics change instantly and reflect the mood on a certain question. Live statistics are a way to get feedback on different design directions.
In the conception and development of ideas, further competences from our network are brought in. Experts such as communication designers, illustrators, researchers, artists, technicians and software developers inspire and help as sparring partners.
She is one of the pioneers of the unpacked shops - everything organic, of course.
Co-operation at:
I Love Bot, LUNZERS, Maß-Greißlerei
mass-greisslerei.at
She tells stories with her illustrations that you remember.
Co-operation at:
Felzl, Memento
illuqueen.com
His pictures have an immediate effect - authentic, direct and approachable.
Co-operation at:
Abotic, Meet Magazine
martinstoebich.com
The two, combine product and graphic design to create elementary, contemporary aesthetics.
Co-operation at:
MAK Future Lab, Postprodukt
vandasye.com
mail@vandasye.com
He brings the right people together and exploits design potential.
Co-operation at:
Postprodukt, Memento
bkm-format.com
moritsch@bkm-format.com
He designs precisely and clearly, whether interiors, exhibitions or products.
Co-operation at:
Ideales Essen Erleben, Postprodukt
robertruef.com
Her extraordinary drawings visualize small and larger worlds.
Co-operation at:
Public Design Consultancy, Abotic, HiStory
svenjaplaas.ch/
He was already a pioneer for sustainability when the word was not yet so fashionable.
Co-operation at:
Strategie Ökobusiness Wien, I Love Brot
thomas.hruschkawien.gv.at
His pictures dissect reality and visualize the immaterial.
Co-operation at:
Meet Magazine, Hofmobiliendepot
timotheustomicek.net
He shapes information and puts it together into a big whole.
Co-operation at:
Ökobusiness Wien
aleksandartodorovic.com
He designs books like gems, from the format, the details to the paper.
Co-operation at:
Ökobusiness Wien
nunanki.net
Her design research perspective helps to systematically open-up new spaces of possibility.
Co-operation at:
Shared Decision Making, diverse research projects (see publications)
ca@dskd.dk linkedin.com/in/cananakoglu
He makes tangible what previously existed only as an image - as a perfect model or precise prototype.
Co-operation at:
Marvan, Memento
fritzpernkopf.com
mail@fritzpernkopf.com
by STUDIO DANKL
The keynote communicates the added value of co-creation as a sustainable, strategic innovation tool for the public and private sector. Co-creation principles, cases and design process inspire decision makers and employees to think about transformation from a participatory perspective.
Focus content:
— Outlining the transformation of the design discipline from product design to strategic innovation tool
— Insight into co-creation principles, impact and design process
— Concrete, inspiring cases.
Target group: Employees, decision-makers and team, conference participants
Number of participants:
unlimited
by STUDIO DANKL
The workshop is aimed at organisations that want to learn about co-creation and involve their team in decision-making processes on strategic innovations. With a focus on applied co-creation principles and methods, the workshop provides a deeper understanding of existing expertise, relevant stakeholders and first process/system/product/service prototypes as a roadmap for co-creation in your own organisation.
Focus content:
— Basic principles of co-creation
— Definition of relevant challenges from the participants' perspective
— Interactive prototyping for efficient validation of assumptions
— Start of a co-creation roadmap
Preparation for participants:
— Anecdote about challenge and success pattern
— Product, device or a production material from your field of work
Target group:
Decision-makers plus team from the public and private sector
Number of participants:
9-12 persons
by STUDIO DANKL
Co-creation is contextual and situational, so no two design processes are exactly alike. From a pool of proven methods and creative processes, we put together a customised and project-dependent process. This is divided into a preparation phase in which the goal, desire or opportunity is identified, an implementation phase that covers idea generation, prototyping and implementation up to evaluation, and a post-project phase in which adaptations are made and projects are further supported.
Focus content:
— Based on a free initial consultation, offer for a tailor-made project divided into preparation phase
— implementation phase
— post-project phase
Target group:
Organisations from the public and private sector
Number of participants:
To be determined jointly for co-creation activities.
by STUDIO DANKL
The artist, filmmaker, and photographer Timotheus Tomicek and the designer Kathrina Dankl share a long-standing tradition of occasional lunch dates. An unstructured exchange of ideas often opens up new perspectives on one’s own work. We invite project partners, customers, and other interested parties to have lunch with us. Everything else – including new perspectives – arises situationally during the conversations.
Focus content:
— Eating together
— Guest shares current topic, challenge, project idea
— Questions, reactions, perspectives, input, ideas from Timotheus and Kathrina
Target group:
Decision-makers from public and private organisations
Number of participants: 1